FAQ - Pitbull Process Service | Process Serving Questions Answered

Process serving is the legal procedure of delivering court documents to parties involved in a legal proceeding. It's crucial because proper service ensures that all parties are officially notified of legal actions, protecting due process rights and ensuring that court proceedings can move forward legally and ethically.

We offer same-day service in Edmonton for urgent matters. Standard service typically takes 3-5 business days, but we also provide rush service options. Our 24/7 availability means we can accommodate emergency situations whenever they arise. Contact us to discuss your specific timeline requirements.

We are based in Edmonton and serve the entire Edmonton Metropolitan Region, including Sherwood Park, St. Albert, Spruce Grove, Leduc, and all surrounding communities. We also provide service throughout Alberta, including Calgary, Red Deer, Grande Prairie, and other major centers. If you're unsure whether we serve your area, please contact us.

Our pricing varies depending on the type of service, urgency, and location. We offer competitive, transparent rates with no hidden fees. Contact us with details about your specific needs, and we'll provide you with a clear quote. We also offer volume discounts for law firms and regular clients.

If we're unable to serve an individual after multiple attempts, we can provide our skip tracing services to help locate them. We use advanced databases, public records, and investigative techniques to find hard-to-locate individuals. We'll work with you to explore all available options, including substitutional service methods when appropriate.

Yes, we provide comprehensive documentation including a completed Affidavit of Service that meets all court requirements. This affidavit includes details about when, where, and how the documents were served, along with a description of the person served. This documentation is court-admissible and prepared according to Alberta's legal standards.

Absolutely. All our process servers are professionally trained, experienced, and fully insured. We maintain comprehensive liability insurance and ensure all team members understand and comply with Alberta's legal requirements for process serving. Your documents are in safe, professional hands.

Yes, we offer professional court filing services for all Alberta courts. We ensure your documents are properly prepared, filed on time, and all required fees are paid. We can also retrieve filed documents and provide you with filed copies and receipts. Same-day filing is available for urgent matters.

Getting started is easy! Simply contact us by phone at (780) 444-2152 or toll-free at 1-833-959-1373, email us at [email protected], or fill out our online contact form. We'll discuss your needs, provide a quote, and arrange for service. We can typically start working on your case within hours of receiving your documents.

We accept various payment methods including credit cards, debit cards, e-transfers, and for established clients, we can set up monthly billing arrangements. Payment is typically required before service is completed, though we can discuss payment terms for law firms and regular clients.

For years, we operated primarily through trusted referrals within Edmonton's legal community, focusing on discretion and personalized service rather than broad marketing. As we've evolved under new leadership, we're now making our proven expertise available to a wider audience while maintaining the same commitment to professionalism and confidentiality that built our reputation.

We combine family-based expertise with modern technology and 24/7 availability. Unlike larger impersonal operations, we provide dedicated attention to each case. Unlike smaller operators, we have the resources and experience to handle complex, difficult serves. We're also fully insured, professionally trained, and provide same-day service when you need it most. Our focus is on getting it done right the first time.

No, you don't need a lawyer to use our services. We work with self-represented litigants, small businesses, landlords, and individuals as well as law firms. We'll guide you through what we need and ensure your documents are served properly according to Alberta's legal requirements. If you have questions about your legal matter itself, we can recommend you consult with a lawyer, but for the service of documents, we can help you directly.

We provide immediate notification once service is completed, followed by a detailed, court-admissible Affidavit of Service. This legal document includes the date, time, location, description of the person served, and method of service. You'll receive this documentation promptly, and we're always available to answer questions or provide testimony if needed. We also maintain detailed records of all service attempts for your peace of mind.

In Alberta, service is still valid even if someone refuses to physically take the documents. Our experienced process servers know the proper procedures—we can identify the person, inform them of the nature of the documents, and leave them in their presence. This constitutes legal service. We document everything thoroughly to ensure the service is court-compliant regardless of the recipient's cooperation.

Yes, we can serve documents at a workplace when it's appropriate and necessary. We always conduct workplace service with discretion and professionalism, being mindful of the person's employment situation. In some cases, workplace service may be the most effective option, especially if the person is avoiding service at their residence. We assess each situation individually to determine the best approach.

We serve all types of legal documents including Statement of Claims, Divorce Papers, Subpoenas, Court Orders, Eviction Notices, Small Claims documents, Family Court documents, Restraining Orders, and more. Whether it's civil, family, criminal, or small claims court documents, we have the expertise to handle it properly. If you're unsure whether we can serve your specific document, just ask—we're here to help.

Yes! We offer 24/7 service, including weekends and holidays. Legal matters don't follow a 9-to-5 schedule, and neither do we. Weekend and evening service can often be more effective since people are more likely to be home. Emergency and rush services are available any day of the week. Contact us anytime—we're always ready to help.

We need: (1) The documents to be served, (2) Full name of the person to be served, (3) Their address and any additional location information, (4) Physical description if available, (5) Any relevant background information (work schedule, vehicle description, etc.), and (6) Your deadline or urgency level. The more information you provide, the faster and more efficiently we can complete service. Don't worry—we'll walk you through everything when you contact us.

Absolutely. We treat all client information and case details with the strictest confidentiality. Our team understands the sensitive nature of legal matters, and we maintain professional discretion at all times. Your information is secure with us, and we never discuss case details with anyone other than authorized contacts. This commitment to confidentiality is part of what has built our reputation in Edmonton's legal community.

This happens more often than you'd think. If we determine the address is incorrect, we can deploy our skip tracing services to locate the correct address. We use advanced databases, public records, and investigative techniques to find people. There's typically an additional fee for skip tracing, but we'll discuss this with you before proceeding. Our goal is to find the person and complete service successfully, even if it takes extra effort.

Yes, this is one of our specialties. We have extensive experience dealing with evasive individuals. Our team uses strategic timing, surveillance techniques, and alternative service methods to complete difficult serves. We're persistent, professional, and creative in our approach. If someone is deliberately avoiding service, we have the tools and expertise to still get the job done legally and effectively.

Once service is complete, we immediately notify you and prepare your Affidavit of Service. You'll receive this court-admissible document, which you can then file with the court to prove service was completed properly. From there, your legal matter moves forward according to its timeline. If you need us to file the affidavit at the courthouse for you, we offer that service as well. We're here to support you through the entire process.

While we don't currently have an automated online tracking system, we provide regular updates throughout the service process. You can always call or text us for immediate status updates, and we proactively communicate after each service attempt. We notify you immediately upon successful service. Our personalized approach means you're working with real people who know your case and can give you accurate, detailed information whenever you need it.

We guarantee that all services will be performed professionally, legally, and with complete documentation. If we make an error in service procedure, we'll correct it at no additional charge. While we can't guarantee that every person will be found or served (some situations are genuinely impossible), we guarantee our best effort using all available legal methods. Our reputation depends on getting it right, and we stand behind our work 100%.

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Frequently Asked Questions

Why Edmonton's Legal Professionals Choose Pitbull Process

How Fast Can You Serve?

Why Trust Pitbull?

Documentation Quality?

Coverage Area?

What is process serving and why is it important?

How quickly can you serve documents?

What areas do you serve?

How much do your services cost?

What happens if you can't locate the person to be served?

Do you provide proof of service?

Are your process servers professionally trained and insured?

Can you file documents at the courthouse for me?

How do I get started with your services?

What payment methods do you accept?

Why haven't I heard of Pitbull Process before?

What makes you different from other process servers?

Do I need a lawyer to use your services?

How do I know if my documents were actually served?

What if the person refuses to accept the documents?

Can you serve someone at their workplace?

What types of documents can you serve?

Do you serve documents on weekends and holidays?

What information do you need from me to get started?

Is everything confidential?

What if I have the wrong address?

Can you serve someone who is actively avoiding service?

What happens after the documents are served?

Can I track my service request in real-time?

Do you offer any guarantees on your services?

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